Terms & Conditions

1. Introduction – Who We Are and What We Do

Vision11 is the flagship brand of Figment Technokart Private Limited, offering an innovative fantasy sports platform (“Platform”) where users can participate in skill-based online contests (“Contests”) aligned with officially recognized live sporting events (“Services”).

Our Services currently extend across a broad spectrum of sports, which may be updated from time to time, including but not limited to:

  • Cricket
  • Football
  • Basketball
  • Baseball
  • Volleyball
  • Kabaddi

Any individual who accesses, registers, or participates in any of the free-to-play fantasy sports contests available on the Platform shall hereinafter be referred to as a “User” (“You/Your”). All references to “We/Us/Our” denote Vision11, which collectively refers to the Vision11 mobile application and the Vision11 website (together referred to as the “Platform”).

2. Acceptance of Terms and Conditions

By continuing to use or access the Platform, You agree to be bound by these Terms and Conditions (“Terms”), along with any additional rules or terms we may notify or publish from time to time. Such additional terms, where applicable, shall prevail in the event of any inconsistency with these Terms.

By accepting these Terms, You expressly consent to receive communications from Us and/or Our affiliates, licensors, or business partners in relation to Our Services. These communications may include, but are not limited to:

  • Announcements and service updates
  • Administrative or direct messages
  • Promotional and advertising materials
  • Notifications sent directly to Your Account
  • Any other method of communication deemed appropriate by Us

You further agree to mark Our communications (whether via SMS, email, or any other medium) as safe and ensure they are not classified as spam or junk.

3. User Account

To access and participate in Our Services, You are required to register and maintain an account (“Account”) on the Platform. At registration and/or during continued usage, You may be required to provide accurate and verifiable information and supporting documents, including but not limited to:

  • Full Name
  • Team Name
  • Mobile Number
  • Residential Address and State of Residence
  • Gender
  • Date of Birth
  • Aadhaar Number
  • Bank Account Details
  • UPI ID
  • PAN
  • Other government-recognized identification

We reserve the right to conduct Know Your Customer (KYC) verification procedures as mandated by applicable law from time to time, and You agree to comply with such requirements.

4. Eligibility

To participate in any Contest hosted on the Platform, You must satisfy the following eligibility conditions:

  • You must be a resident of India; and
  • You must possess a valid Indian mobile number to create and operate an Account.

You further agree not to make any false or misleading declarations, disclosures, or representations to Us with the intent to bypass applicable laws, regulations, or requirements enforced under Indian jurisdiction (“Applicable Law”).

5. Contest Rules and Format

5.1 Contest Rules

  • To enter a Contest, You must create a fantasy team (“Team”) consisting of real-life athletes who are part of the designated sporting event.
  • Your Team must be finalized and submitted before the official start of the sporting event or within such adjusted timeline as may be specified by Us (“Contest Deadline”).
  • Certain Contests may only become operational if a minimum number of Users join them (“Pre-Specified Number of Users”).
  • In Multiple Entry Contests, Users may be allowed to submit more than one Team. Vision11 may restrict the maximum number of Teams per Contest at its sole discretion.
  • Promotional offers or special contests may be introduced from time to time and will be governed by specific terms communicated separately.
  • Toss updates and starting lineup information are guidance only, sourced from public channels and/or trusted third-party data feed providers (“Data Feed Providers”); accuracy is not guaranteed.
  • Before creating a Team, You should independently evaluate information such as player statistics, pitch and weather conditions, recent performances, and team records.

5.2 Flexible and Non-Flexible Contests

  • Flexible Contest: Runs even if only two (2) Users have joined.
  • Non-Flexible Contest: Operates only if the total number of participants equals the limit set by Us (Public Contests) or by You (Private Contests).

5.3 Contest Formats

a) Public Contests

  • Open to all Users; may be Flexible or Non-Flexible.
  • We may cancel a Public Contest if fewer than the Pre-Specified Number of Users join.
  • “Guaranteed Contests” will be operational once at least two Users or the minimum specified number of Users join.
  • Winners will be declared as per Contest details published on the Contest page, irrespective of final participation levels.

b) Private Contests

  • Create a Private Contest and invite others (“Invited Users”).
  • Requirements: Contest name, max participants (2 to 20,000), choose Flexible or Non-Flexible.
  • A unique Contest Code will be generated to share with Invited Users; they can join only via this code.
  • Once created, Contest terms cannot be modified.
  • Vision11 is not liable if Invited Users fail to join due to reasons beyond our control.

5.4 Winning

a) Winner Declaration

  • Teams earn points based on real-life player performance.
  • The Team with the highest aggregate score will be declared Winner(s).
  • Number of Winners and prize details will be published on the Contest page before the Contest starts.

b) General Rules for Winners

  • Highest points User(s) are eligible for prizes as specified.
  • In case of a tie, prizes are split equally among tied Winners unless otherwise specified.
  • Prize structures may be altered at Our discretion prior to the Contest Deadline.
  • We may disqualify Winners if documents are false/misleading, if Teams are created on behalf of others, or if there is a breach of these Terms.

c) Tabulation and Scoring

  • Scoring is based on data from official sports organizers and/or Data Feed Providers.
  • We will make reasonable efforts to rectify any discrepancies once identified.

d) Verification of Winners

  • Winners may be contacted via registered email or mobile number; verification requirements will be communicated.
  • If a prize is not received, contact support within 48 hours of Winner declaration.
  • Our decision regarding prize disbursement is final and binding.

5.5 User Conduct

a) Account Information

  • One Account per User.
  • Provide accurate, current, and genuine information; impersonation or forged documentation leads to disqualification.
  • Update Account details promptly; notify support of unauthorized use.
  • Contest-related disputes must be raised within 48 hours of Winner declaration.

b) Confidentiality

  • Safeguard login credentials and OTPs.
  • No unauthorized access to other accounts.

c) Compliance with Law

  • Comply with all applicable laws; refrain from illegal activity.

d) Violation of Terms

  • No exploitation of promotions, unfair play, collusion, insider trading, or manipulation of the Platform.

e) Responsible Play

  • Play within your means; seek support if required.

5.6 Our Rights and Obligations

a) Content Rights

  • We may remove unlawful, objectionable, or infringing content and take necessary action.

b) Contest Rights

  • We may revise player lists, cancel/withdraw Contests if required by law, or adjust deadlines/abandon Contests in certain circumstances.

5.7 Contest Abandonment

  • May occur due to factors beyond our control, including rescheduling, weather, toss delays, no-shows, or technical issues where start time cannot be confirmed.
  • For cricket: if deadline extended by over 10 minutes or 3 overs are bowled before official start.

5.8 Contest Deadline Adjustments

  • For non-cricket rescheduled earlier, deadlines may extend up to 10 minutes beyond actual start.
  • For cricket, deadlines may adjust by up to 10 minutes or 3 overs (whichever is lower).
  • If start time cannot be determined publicly, deadlines may extend until 3 overs are bowled.
  • For weather/toss/technical issues, deadlines may extend in line with actual start time.

Our Services

  • We may modify, suspend, or discontinue any portion of our Services, including limiting access to specific Contests or features.
  • We may suspend or terminate your account in accordance with directions from competent authorities or government agencies.

Breach of Terms

  • We may restrict, suspend, deactivate, or terminate your account.
  • Disqualify you from ongoing or future Contests.
  • Withhold or revoke prizes.
  • Initiate civil and/or criminal proceedings, including recovery or forfeiture of winnings.

Intellectual Property Rights

All intellectual property rights in connection with our Platform are owned by us and/or our partners, licensors, or affiliates, including game formats, software/technology, site/app content, logos and brand elements, visuals, and advertising content (“Our Intellectual Property”).

You agree not to reproduce, distribute, publish, create derivative works from, or otherwise exploit Our Intellectual Property without prior written consent.

For content you submit (“User Content”):

  • You are the rightful owner and your content does not infringe third-party rights.
  • We are not liable for your User Content.
  • You grant us a non-exclusive, worldwide, royalty-free, perpetual, sublicensable, transferable license to use, reproduce, display, distribute, adapt, and create derivative works for display, storage, promotional use, and sharing (where applicable).

Privacy Policy

Personal and financial information will be handled in accordance with our Privacy Policy available on the Platform. Please review it to understand how your data is collected, processed, and protected.

Grievance Redressal

If you believe your rights are violated — due to objectionable User Content, IP infringement, or other concerns — you may raise a complaint via our grievance mechanism. Submit complaints within 30 days of the event for prompt resolution.

Publicity

By accepting a prize, you grant Vision11 and its affiliates an irrevocable, worldwide, royalty-free license to use your name, photograph, likeness, voice, and/or testimonial for promotional, advertising, or marketing purposes, in any media, without further consent or compensation. You may also be invited to participate in promotional events, press releases, or ceremonies.

Limitation of Liability & Indemnity

  • You agree to indemnify Vision11 and its Representatives against claims, costs, damages, and liabilities arising from your use of the Platform or any negligence, unlawful activity, or breach of Terms by you.
  • We are not liable for indirect, incidental, special, or consequential damages, including loss of data, financial loss, or missed opportunities.
  • You waive claims relating to accidents, losses, or damages occurring while using the Platform, participating in Contests, or receiving prizes.

Governing Law & Dispute Resolution

  • These Terms are governed by the laws of India; exclusive jurisdiction: courts in Mumbai.
  • Disputes: written notice → discussions within 15 days → arbitration under the Arbitration and Conciliation Act, 1996.
  • Arbitration in English; seat/venue Mumbai; sole arbitrator appointed by us; award binding.
  • We may seek injunctive or equitable relief from a competent court when necessary.

Additional Terms

  • These Terms supersede prior agreements between you and Vision11 regarding the Platform.
  • Failure to enforce a right or provision is not a waiver.
  • If any clause is invalid or unenforceable, remaining provisions remain in effect.
  • Employees of Vision11 are not eligible to win prizes.
  • Specific contests may have additional terms that override these Terms in case of conflict.
  • We may assign our rights and obligations under these Terms to another entity if required.

Disclaimers

  • We are not responsible for interruptions caused by force majeure events beyond our control (e.g., natural disasters, strikes, or technical failures).
  • Access at your own risk; we disclaim liability for injuries, losses, or damages from your use.
  • Third-party advertisements, links, and content are not endorsed; reliance is at your sole risk.
  • All content is provided “as is, as available” without warranties.
  • We are not liable for errors in fantasy points, winner calculations, or lineup data from third-party sources.
  • We do not guarantee prize quality or suitability.
  • We are not responsible for downtime due to network outages, telecom issues, malware, or technical glitches.
  • We disclaim responsibility for miscommunication, including user errors affecting prize eligibility.
  • You are responsible for securing confidential information (such as OTPs); misuse is not attributable to us.